CASE STUDIES
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Police Culture Transformation Blazes the Trail to Modern Culture
In a climate of increased social pressures and awareness about diversity, inclusion and officer wellness, York Regional Police (YRP), a leading model of excellence in Canadian policing, proactively up-leveled their culture. The passion and dedication to realize YRP’s breakthrough vision led to an unsurpassed level of leadership development, change leadership capability building and employee participation to embed and sustain a new, progressive culture that will take the organization mindfully into the future.
NATO’s Allied Command Transformation Up-Skills Its Transformational Capabilities
NATO’s Allied Command Transformation (ACT) was faced with its own transformational challenges to better serve its twenty-eight nations’ fighting forces in the changing Global Strategic Environment. To meet this challenge, NATO sent a team of officers experienced in leading transformational change to Being First to advance their knowledge, skills and tools to world-class levels.
Consulting Firm Expands into Change Leadership Services Market
Challenged with supporting their clients to fully reap the benefits of their top-notch operational solutions, this consulting company built a skilled pool of consultants trained in strategic change consulting and conscious change leadership. What better service than to ensure their solutions would deliver the expected ROI for their clients!
Leaders Develop a Strategic Process to Better Manage Its Portfolio of Change, Resources and Capacity
Recognizing the fallacy of saying “yes” to every good change project, a strategic team of leaders crafted a process, system and protocols to better manage its tidal wave of change and bring a structured process for leading its enterprise change agenda.
Major Utility Transforms Itself and Generates $108M in New Net Revenue
Facing a changing power generation and transmission environment, DTE Energy took on the daunting challenge of transforming its organization, culture, and leadership and generated truly breakthrough business results.
Utility Radically Up-Levels Its Change Management Skills to Deliver Extraordinary Impact
The senior officers of a large utility realized they needed to develop change leadership as a core competency across their organization. They stood up a new change department and engaged Being First to provide skill development and methodology. The department’s impact was so positive that its change practitioners could not keep up with the requests line leaders were making.
Canada’s Biggest Landlord Effectively and Affordably Privatizes Property Management
What did it take for the biggest landlord in Canada to successfully privatize the management of its properties and standardize an improved quality of service across the country despite union pushback, multiple cultures, uneven levels of quality, and steep business expectations?
Pharmaceutical Sales Organization Doubles in Size, Evolves Its Culture
A fast-growing pharmaceutical sales division sees its most successful product launch to date. The newly expanded sales force creates new strategies and approaches, resulting in the highest Sales Force Effectiveness rating in company history. The culture is further enhanced and breakthroughs in business results achieved.
Healthcare System Masters the Overwhelm of Too Much Change
With an initial count of over 200 change initiatives, a major provincial healthcare system uses the Change Leader’s Roadmap Methodology to reduce and streamline initiatives and integrate their efforts. They significantly increase their expertise in leading change, producing a significant increase in results while reducing risk and overall stress in the organization.
Parks Canada Transforms to Meet the Changing Needs of Canadians
Faced with a citizenry less interested in the great outdoors, the Canadian National Parks Agency Executive Team embarks on a courageous transformational journey that results in an increase to the relevance of their protected heritage places through all the Agency activities.
New Mindset Generates Breakthrough Growth in Global Tech Company
A global Silicon Valley tech giant engaged its top talent in challenging the company’s winning strategies and confronting assumptions about the future. As a result, innovative strategies emerged for growing the business, an inspired cadre of next gen leaders was forged, and a high impact executive development process was launched.
Microsoft Sales Organization Undergoes Its Most Successful Change Initiative Ever
An innovative sales organization begins a multi-year journey of becoming more agile and better aligned to their customers, building change leadership capability along the way, resulting in breakthrough results from their strategic change initiatives.
Change Leadership Capability Delivers Project Results
This large aerospace defense contractor took on the challenge of developing internal change leadership capability. They brought together all their internal change-and project-related resources to learn a comprehensive approach to leading strategic change initiatives, integrate their services, and produce better solutions, stakeholder adoption and sustained project results. They developed highly skilled conscious change consultants.
Change Leadership Capability Improves Healthcare Performance
Facing a growing roster of required change initiatives to increase the organization’s performance, a large healthcare system utilizes the Change Leader’s Roadmap Methodology to up-level its change leadership capability, resulting in an increased speed of implementation, optimized use of resources, and improved procedural effectiveness, patient safety, and employee satisfaction.
Healthcare System Increases Patient Safety and System Integration
The leaders of a sophisticated, ten-hospital healthcare system transform their organization and culture – including mindsets and behavior – to deliver breakthroughs in patient safety, system integration and collaboration. Ultimately, their success saved lives.
Re-Visioning the Company Catalyzes Breakthrough Business and Cultural Results
Facing de-regulation and new competition, Detroit Edison and its new parent company, DTE Energy, needed to re-vision its company charter to catalyze transformation in its culture, leadership and organization to ready it for achieving breakthroughs in business results and service.
The Power of Listening Transforms Crisis into Opportunity
In any complex change, breakdowns and course corrections will occur. THAT they will happen is a given. HOW they are responded to is the make or break factor in determining whether problems result in upset, blame and cynicism or in deepened alignment, commitment and teamwork that promotes culture change and increased results.
High Engagement in Vision and Values Creation Solidifies Merger Integration
Three rival credit unions consolidate to become one financial services company, aspiring to be “Best in Canada.” An unprecedented level of employee participation in co-creating the vision and values generates merger success, culture change and breakthroughs in business results.
Utility Successfully Realigns Thirty Districts into Six Regions and Strengthens its Culture
Challenged by the historical culture of field autonomy and the prevalence of command-and-control leadership, a major Utility’s corporate leaders implement strategic change initiatives to transform the company to optimize costs, better serve customers, and reduce competitive differences among its districts.
